Citizenm Chicago Downtown | City stay in Chicago | Book Now

68 photos

Citizenm Chicago Downtown Hotel Interior photo

Citizenm Chicago Downtown Hotel Exterior photo

Reserve directly with us

Up to 10% cheaper

than with Booking.com

Key details

About the Hotel

80 East Wacker Place, Chicago, Illinois, United States, IL 60601

Near Millennium Park

Great

8.9

9.1

/10

4.4

Loved by Citizenm Chicago Downtown Hotel guests

Comfortable bed
Modern rooms
Cute employees
Excellent amenities
Helpful staff

"We loved the unique features, like the different lighting and mood settings in the room, which added a cool, modern touch."

Anonymous

Google

"The rooms were small and compact but everything was like brand new and super clean."

kmiller6109 from United States

read full review

"Blackout curtains were exceptional made the room very dark"

Shadia from Jordan

read full review

Rooms with Tech

All rooms at citizenM Chicago Downtown include an iPad, a flat-screen TV with cable channels, and a safety deposit box. The double room features city views, air conditioning, and an iPod dock. Each room has a desk and free Wi-Fi.

Dining Options

The hotel has a restaurant and a bar serving international cuisine. A buffet breakfast with vegetarian and vegan options is available daily from 6am. Guests can also enjoy snacks, refreshments, and coffee in the shared lounge.

Shared Lounge

The signature living room features ultra-comfortable Vitra furniture, art by local and international artists, books, and unique objects. The space is open 24/7 for guests to relax or work.

Central Location

citizenM Chicago Downtown is in the Chicago Loop, 500 meters from the Shops at Northbridge and steps from the Magnificent Mile. Nearby attractions include Michigan Avenue, DePaul University, and Water Tower Chicago. The Chicago Theatre, Millennium Park, and the Art Institute of Chicago are within 1 km.

Services & Access

The hotel offers a 24-hour front desk and a business center. Midway International Airport is 15 km away. Public transport options include nearby bus stops and metro stations for easy access to the city.

Must-do experiences

Savor deep-dish pizza at Lou Malnati's, a Chicago classic.
Stroll through Millennium Park to see 'The Bean' and enjoy art.
Visit the Art Institute of Chicago for world-famous artworks.
Explore the historic Pilsen neighborhood for vibrant murals.
Experience the local flavor at Navy Pier's food market on weekends.

Location: Perfect

9.6/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture perfect

“Great instagramable location property very convenient.”

Isabel from United States

Tech DetoxColorful relaxation

“We loved that we could change colors in the room and like the little fridge in the vanity.”

tracy749207 from United States

Safe HavenSafety assured

“Felt very safe and walkable to many attractions in the area.”

Nicole

View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Upper Floors King Room

2 persons

1 King-size bed

room details

King Room

2 persons

1 King-size bed

Shower

Private bathroom

room details

King Room Mobility accessible

2 persons

1 King-size bed

room details

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
iPad

Dining Onsite

At CitizenM Chicago Downtown, dining is a delightful affair, centered around the charming canteenM. Open 24/7, this vibrant venue offers a diverse international menu with a focus on vegetarian choices, creating a welcoming atmosphere for travelers at any hour. Whether it's a hearty breakfast, a quick lunch, or a leisurely dinner, guests can savor authentic flavors anytime.

Citizenm Chicago Downtown Hotel Restaurant photo

canteenM - open 24/7

International with a vegetarian focus

Ambiance

Modern dining space filled with a warm, inviting atmosphere, perfect for relaxation and socializing.

Key Offerings

Indulge in an array of international vegetarian dishes, paired with freshly brewed coffee and snacks available around the clock. Ideal for any mealtime cravings, offering a cozy retreat for guests arriving from different time zones.

Reservation

Not needed

Open 24/7 for breakfast, lunch, and dinner.

Citizenm Chicago Downtown Hotel Location

80 East Wacker Place, Chicago, Illinois, United States, IL 60601

Map view

80 East Wacker Place, Chicago, Illinois, United States, IL 60601

City landmarks

Park

Millennium Park

3900 ft

Museum

The Art Institute of Chicago

3900 ft

Landmark

360 Chicago Observation Deck

1.1 mi

Harbour

Navy Pier

1.1 mi

Art object

Cloud Gate

3900 ft

Landmark

Skydeck Chicago

1.2 mi

Fountain

Buckingham Fountain

3900 ft

Aquarium

Shedd Aquarium

1.5 mi

Landmark

Willis Tower

1.2 mi

Landmark

The Magnificent Mile

2700 ft

Museum

The Field Museum

1.5 mi

Landmark

The Rookery Building

3900 ft

Theatre

The Chicago Theatre

2900 ft

Museum

Chicago Cultural Center

3900 ft

Park

Grant Park

3900 ft

Landmark

Wrigley Building

2700 ft

Landmark

Chicago Riverwalk

2900 ft

Museum

Chicago Children's Museum

1.1 mi

Park

Maggie Daley Park

3900 ft

Landmark

Tribune Tower

2700 ft

Museum

Museum Of Contemporary Art Chicago

1.1 mi

Landmark

Marina City

2900 ft

Landmark

Chicago Board of Trade Building

3900 ft

Landmark

Bridgehouse and Chicago River Museum

2700 ft

Landmark

Arts Club of Chicago

2700 ft

Landmark

Monadnock Building

3500 ft

Landmark

Old Colony Building

4000 ft

Landmark

Chicago-style pizza

2900 ft

Landmark

Picasso Statue

3900 ft

Nearby

Museum

American Writers Museum

600 ft

Restaurants

Mr Brown's Lounge

400 ft

81 E Wacker Pl

Sweetwater Tavern and Grille

400 ft

225 North Michigan Avenue

Giordano's

2300 ft

130 E Randolph St Prudential Plaza

Emerald Loop

700 ft

216 N Wabash Ave

Wildberry Pancakes and Cafe

1900 ft

130 E Randolph St

Free Rein

600 ft

224 N Michigan Ave

Land & Lake Kitchen

1100 ft

81 E Wacker Dr

Fisk & Co

800 ft

225 N Wabash Ave

Explore Chicago

Explore Nearby Chicago

Millennium Park

15 minutes' walk

Iconic park featuring Cloud Gate sculpture, gardens, and free events, a must-see for its urban art and culture.

The Art Institute of Chicago

15 minutes' walk

Renowned museum showcasing art from around the world, known for its vast collection including Impressionist works.

Navy Pier

20 minutes' walk

Vibrant entertainment hub with rides, restaurants, and seasonal festivals, perfect for family fun and beautiful views.

The Magnificent Mile

10 minutes' walk

Famous shopping district lined with upscale stores, boutiques, and historic landmarks, ideal for shopping enthusiasts.

Chicago Riverwalk

10 minutes' walk

Scenic path along the river featuring dining and recreation options, perfect for a leisurely stroll or bike ride.

Yoga Classes at CorePower Yoga

10 minutes' walk

Relaxing yoga sessions for all levels, ensuring a refreshing break from the city's hustle, with drop-in classes available.

Thrilling Boat Tours

20 minutes' walk

Adventurous river and lake tours offering stunning city views, perfect for thrill-seekers looking for excitement.

Mr Brown's Lounge

2 minutes' walk

Trendy spot offering craft cocktails and classic dishes in a chic setting, ideal for pre-dinner drinks or casual bites.

Sweetwater Tavern and Grille

2 minutes' walk

Casual restaurant famous for its hearty burgers and local craft beers, perfect for families and laid-back dinners.

Giordano's

9 minutes' walk

Chicago-style deep-dish pizza restaurant renowned for its stuffed pies, a must-try for pizza lovers seeking local flavors.

The Chicago Theatre

11 minutes' walk

Historic venue featuring live shows and concerts, known for its stunning marquee and diverse event lineup.

The Second City

8 minutes' drive

Iconic comedy club famous for sketch and improv shows, perfect for a night of laughter for adults and older teens.

Getting around

City Centre

Chicago21 min · 1.1 mi

Airports

Midway International (MDW)31 min · 12.7 mi

Chicago O'Hare International (ORD)45 min · 18.3 mi

Train

Millennium Station4 min · 1000 ft

Millenium Station5 min · 1400 ft

Underground

State/Lake4 min · 1000 ft

Lake4 min · 1000 ft

Bus

Bus stop2 min · 400 ft

Unlock Early-Bird Deals

Grab Exclusive Rates Instantly

Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

from 01:00-11:00

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of US$20 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

280

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

CitizenM Chicago Downtown is a modern and conveniently located hotel, just a short walk from top attractions like the Riverwalk, Millennium Park, and The Bean. Guests consistently praise the hotel's functional, clean, and comfortable rooms with their tech-forward iPad controls. Some guests have mentioned issues with the air conditioning. visitors appreciate the hotel's style and proximity to Chicago's key sights.

Show moreShow less

Review score

Based on 2530 verified reviews

8.9/10

Great

90%

Recommend

Location

9.6/10

Comfort

9.3/10

Paid Wi-Fi

7.8/10

Breakfast

8.6/10

Pros

Modern design

Cozy rooms

Great location

Cons

Lukewarm water

Confusing elevators

John from United States

Single

King Room

3 nights in November 2025

Reviewed:January 24, 2026

5/10

acceptable locationbroken refrigeratorstrange smell

the location was acceptable near the things i wanted to see.

the refrigerator did not work and there was a strange smell in the room. i requested air freshener from the front desk three times however they said it was against hotel policy to provide it. the room was not cleaned on one of the days i requested cleaning via the ipad.

0 Helpful

Christian from Germany

Couple

King Room City View

3 nights in November 2025

Reviewed:January 10, 2026

9/10

modern and fun stay

digital controlhealthy options

I appreciated the room's digital control via the in-room tablet. the ability to manage lights, temperature, and entertainment from one device was efficient. breakfast was amazing. I enjoyed the fresh and healthy options available.

0 Helpful

Nathaniel from United States

Single

King Room City View

4 nights in November 2025

Reviewed:December 02, 2025

9.3/10

Modern Stay Downtown

high-tech featuresluggage storage

the room had a modern design. I appreciated the high-tech features available through the in-room tablet. Free luggage storage was a great benefit, allowing me to explore before my flight. I also used the on-site gym, finding three treadmills available.

Dining

9/10

the hotel offered on site bites and a bar area. The bar had a lively atmosphere with friendly staff. I found several options for a quick snack or a drink throughout the day.

Facilities

9/10

the hotel provided places to work in the common areas. I noticed the lobby had an artistic design with many small details. The air conditioning worked well, keeping the temperature comfortable .

Location

10/10

the location allowed walking to major attractions. Riverwalk was just minutes away from the hotel. The cloud gate was also easily accessible.

0 Helpful

Bertram from Germany

Single

King Room

4 nights in June 2025

Reviewed:September 12, 2025

7/10

ipad controlquiet roomhandy locationawful water pressurebroken fridgeshampoo residue

the room had an ipad. it controlled lights, tv, temperature, and blinds. the location proved very handy. i had a quiet room.